PRIVACY POLICY

This privacy policy has been created in order to demonstrate our commitment to protecting our customers’ privacy. We use the information we collect about you in order to offer you the most efficient and convenient services.

By visiting this site, or providing your personal information to us by any means including in our physical locations, via phone or email, you agree that we will collect, use and store your data in accordance with this privacy policy.

Storage and Use of Your Information

When you register an account or make a purchase with us, you may provide your contact information including your name, email address, phone number, billing address as well as the contact details of recipients which will be stored by us for future use.

We need to hold personal information (including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) and other data that is related to personal identification etc.), so that we can process and fulfil your order. At times, the information you provided us(excluding payment information) may be given to courier for delivery services, if it is necessary for courier process your order or to let you know the status of your order.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from you to resolve disputes, troubleshoot problems and to enforce our Terms and Conditions. 

Please note that for purchases made on this site we do not have access to or store your credit card information as payments are processed externally via the Stripe / PayMe / FPS site.

Marketing Use 

We may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send email to our customers regarding changes in our services or other information we believe will be of interest.

Disclosure of Your Information

We can not ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or the third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorise us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability. 

Cookies

We use cookies on our “Site”

Cookies are small files sent by your web browser to a website you visit. A cookie file is stored in your web browser and allows the site to tailor its configuration to make your browsing experience more useful to you.

We use cookies to enable certain functions of the site, to provide analytics, to store your preferences, to enable advertisements including behavioral advertising. In addition, we may also use various third-party cookies to report usage statistics of the site, deliver advertisements and so on. 

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.  

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Our website uses Secure Socket Layer (SSL) technology to ensure your shopping experience is safe and secure. This encrypts and protects the data you send to us over the internet. You will notice a small padlock in the URL field at the top of your browser as well as ‘https:’ instead of “http:’ which means that you are in a secure mode. You can click on the padlock for further information regarding the SSL certificate registration.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites. We encourage you to read the Privacy Policy of each individual site that you visit.

Changes to Privacy Statement; consent 

We may update this Privacy Policy from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Policy.

Questions and Comments 

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint or have any questions or comments please contact us at flower@wreathstudiohk.com.